10 takeaways from the book “Never Split the Difference” by Chris Voss 1. Tactical Empathy: Use empathy as a tool to build trust and rapport. Voss emphasizes the importance of understanding the other party’s perspective to navigate negotiations effectively. 2. Mirroring: Repeat the last few …
10 key takeaways from the book “Good to Great” by Jim Collins 1. Level 5 Leadership: Great companies are led by humble, willful leaders who put the company’s success above their own ego. Collins gives the example of Darwin Smith of Kimberly-Clark, who transformed the company …
Interactive wheel of the basic human emotions, how they relate to each other, intensify and combine to form more complex feelings. Useful to help people/leaders understand how they feeling in the moment and react more constructively in negative situations.
5 Levels of Effective Leadership by Jim Collins in From Good to Great. Fully developed leaders embody all 5 levels
10 key takeaways from the book “The Subtle Art of Not Giving a F*ck” by Mark Manson: 1. Feedback Loop From Hell: This refers to negative cycles of thoughts and emotions like guilt, anxiety, and fear that keep repeating. Manson gives the example of a man who missed a job interview and spiraled into …
10 key takeaways from the book “Backable” by Suneel Gupta: Forget Yourself: Focus on the customer/audience you want to serve rather than yourself. Example: Dollar Shave Club’s viral video focused on the customer’s pain points rather than the company. Rule of 21: Spend …
Here are 10 key takeaways from the book “True North: Emerging Leader Edition” by Bill George and Zach Clayton: Discover Your Authentic Self: Knowing your deepest values, beliefs and motivations is crucial for authentic leadership. Example: GM CEO Mary Barra’s working-class …
Here are 10 key takeaways from the book “Cultish: The Language of Fanaticism” by Amanda Montell: Language Creates Belonging: Groups use specialised lingo to foster a sense of community and insider status. Example: Fitness brands like SoulCycle have unique terms like …
Here are 10 key takeaways from the book “The Creative Act: A Way of Being” by Rick Rubin: Creativity is a Way of Being: Creativity is not just about producing art, but a mindset of being present and attuned to the world around you. Example: Rubin encourages readers to pay attention to …
Here are 10 key takeaways from Viktor Frankl’s book “Man’s Search for Meaning”: Life has meaning under any conditions: Frankl found meaning even in the most horrific circumstances of the Nazi concentration camps. Example: He discovered meaning in helping others and in …
Useful mental model for business leaders on how people make decisions and draw conclusions. Inc’s helpful worked example
Here are 10 key takeaways from Daniel Kahneman’s book “Thinking, Fast and Slow”: Two Systems of Thinking: Kahneman identifies two modes of thought - System 1 (fast, intuitive) and System 2 (slow, deliberate). Understanding this duality helps us recognize when each system is …
Here are 10 key takeaways from Dale Carnegie’s book “How to Win Friends and Influence People”: Don’t criticise, condemn or complain: Criticism puts people on the defensive and rarely changes behaviour. Example: Carnegie cites an old saying, “Any fool can criticise, …