2x2 for articulate AI needs
Y-axis - “Trust” - how important it is that the product gives a correct answer to be helpful X-axis - “Change” - the business change effort to get the product to workΒ
ππΌπππΌπΊ ππ²π³π = Easy to fit into existing workflows, easy to verify their outputs e.g. CoPilot π§πΌπ½ ππ²π³π = Akin to outsourcing, this is a product which requires very little change in behaviour, but the risk of it going wrong is high e.g. Customer Service, Autonomous cars etc. ππΌπππΌπΊ π₯πΆπ΄π΅π = products that give us new ways of tackling problems e.g. GenAI/Chat-based web search etc. π§πΌπ½ π₯πΆπ΄π΅π = The future. Timescales for the delivery of these products might be long e.g. AI-based HR or legal advisors