The evolution of vertical SaaS - i.e. software stacks that serve an industry vertical showing how AI can build on the work of Cloud and Fintech to enable more complex customer facing services to be automated. Allowing the business to focus on serving their customers.

Really helpful graphic comparing SDLC vs DevOps vs NoOps. Useful to guide conversations about org’s maturity and where they should sit.

Ben Evans 2021 end of year thoughts - www.ben-evans.com/presentat…